Orbitz.com Complaint
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frustrated from dealing with this website - Orbitz.com
Don't book from this website i have been dealing with some websites like expedia for long time i didn't have any problems i had to use ORBITZ .com because they are cheaper than expedia
they took the money for my reservation twice and the booking was not confirmed to them i had to keep calling customer services for 5 continuos hours calling from overseas and i didn't get any answer they kept transferring me over and over to hundreds of employees that thy didn't know what to do and they didn't do anything to help me with the correct booking
i got frustrated and i didn't book with them and i lost 2000 dollar with them
DONT DEAL WITH THEM
they took the money for my reservation twice and the booking was not confirmed to them i had to keep calling customer services for 5 continuos hours calling from overseas and i didn't get any answer they kept transferring me over and over to hundreds of employees that thy didn't know what to do and they didn't do anything to help me with the correct booking
i got frustrated and i didn't book with them and i lost 2000 dollar with them
DONT DEAL WITH THEM
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Review Rating: 1 out of 5
Reviewed By: samar111
Company: Orbitz.com
Product: Orbitz.com
Date Added: 9 years ago
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This is Robert, and I am part of the Orbitz Customer Relations team. We want to learn more about your experience so that we can address the issue. Please email us at socialnetwork@orbitz.com. Please use my name in the subject line, so that I can investigate further.
Thank you for your patience, I look forward to hearing from you.
Sincerely,
Robert Woyach
Orbitz Customer Relations