Orbitz.com Support Ticket
Car Rental in Dallas
| Created By: |
shlasky
|
Last Reply: |
Orbitzgal1
|
| Priority Level: | [High] | Status: | [Open] |
| Created: | 9 years ago | Last Updated: | 9 years ago |
| Department: | General | Replies: | 1 |
I made a reservation for my trip to Dallas at Orbitz.com . After reserving the flight tickets Orbitz offered me to rent a car. I checked the different options and selected Advantage.
Yesterday, when I arrived to Dallas I found that the flight landed at a different airport than where the car was reserved.
It is expected that Orbitz.com will offer cars at the same airport.
I had to rent another car with a higher price and I lost the insurance that I already paid for the first car.
CONTACT THIS BUSINESS
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BUSINESSES REPLY HERE
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This is Robert, and I am part of the Orbitz Customer Relations team. We want to learn more about your experience so that we can address the issue. Please email us at socialnetwork@orbitz.com. Please use my name in the subject line, so that I can investigate further.
Thank you for your patience, I look forward to hearing from you.
Sincerely,
Robert Woyach
Orbitz Customer Relations