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If u want to ask me in person about that email me at edenpazy@gmail.com n I'll get back to u as soon as possible.
Do ur self a favor don't contact orbitz!!!
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When I made my booking for a vacation trip in Cancun on March 4th on the Orbitz Web site, the option of "all inclusive" was offered and I made sure that I selected it. In the reservation confirmation, the note "EXCLUSIVE! Beach Hotel Promotion" was included which I interpreted as being the indication of the "all inclusive" option. When we arrived at the hotel, we were told that they had not had any agreement with Orbits for "all inclusive" since March 2011. Having re-checked Orbitz Web site for the same travel package on March 24th, the option of "all inclusive" no longer appeared. I called the Orbitz office from the hotel on March 24th and after an hour of wait and transfer, I was told that this was my word against theirs and nothing would be done. My guess is that this misleading information on the Orbitz Web site resulted from a sloppy maintenance of the Web site and they would not recognize their error. This is unacceptable. Beware!!!