Orbitz.com Consumer Complaints ^{All Reviews}

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• overcharged me

  
  Orbitz.com Consumer Complaint  
  i booked a hotel on orbitz.com jan 29,2012 for 59.99 for room total 67.25..reservstion date for feb 4,2012..my card was charged and the following day. at check-in the printed me a receipt for 51.99. orbits overcharged me by $8 for the room. when i called in to let them know the (foreign) lady hung up on me. $8 is not thst serious so im not calling back. but orbitz doesnt hold up to their "price match" gurantee More...
  (Hotels)
    MsShae      Add a Comment

• Double internal booking

  
  Orbitz.com Consumer Complaint  
  I booked and received tickets on Virgin-Atlantic to Europe via Orbitz. I went to VA website with my airline record locator and signed in with out any glitches. When I attempted to sign on VA website a second time, VA would not recogize the airline record locator. An email from a VA rep in addition to a VA phone rep informed me that Orbitz some how had a double internal booking on one leg of the trip. They booked the segments out of order. Basically to VA it is a mess. Orbitz has to correct their error in order for me to access my booking on the VA website. I called Orbitz and they say... More...
  (Travel)
    frequentflyer68      Add a Comment

• Pathetic Orbitz service

  
  Orbitz.com Consumer Complaint  
  We bought flights, hotel reservation and rental car for a trip to San Francisco for three. The flight went well, both ways, the car rental was fine, but when we arrived at the hotel (Ramada SF-Airport, San Mateo), they claimed not to have received the registration and tried to move us to a location much further away from SF. We ended up for hours on the phone with Orbitz and all they offered to help was to get another hotel with us paying the difference that was much higher than what we had seen earlier on their site. Ramada did not want to refund us despite the fact that they didn't... More...
  (Airline)
    NeverOrbitzAgain      Add a Comment

• DONT USE ORBITZ

  
  Orbitz.com Consumer Complaint  
  This was originally booked as a package. I was mislead from the beginning of changing this reservationdue to cdc advisory not travel to Mexico. I was left with no other choice but to pay the extra amount. This was originally booked as a package rate. When I go on orbitz and put in these dates and stay at the hotel with same flights and promo code it is a total of $243 less that what I am paying now. Also the continental flight is $699.40 on Continental website same class, economy which you are chargin me $1048. I was originally told on May 4th by Orbitz there would not be... More...
  (Airline)
    MOMNELLI      Add a Comment

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