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Orbitz.com Reviews

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  • Great Customer Service


     
    Just wanted to let you know that I had great customer service by a young gentleman named Kyle badge#47459 on Oct. 6th, 2011. The web-site for Fairfield Inn gave me some problems so I decided to call Orbitz for help. Kyle had some problems as well but he was very curteous and patient and got the rooms booked for me. Hats off to Kyle and his great customer service! More...
    (Hotels)
    rainylake's Picture   rainylake    0 Comments   Add a Comment

  • Awesome Customer Service


     
    I booked with orbitz today and both reps I dealt with were awesome, going out of their way to help, even when there was a computer error. I was angry at first when I saw I had economy tickets after booking business class, but when i contacted orbitz, they were extremely helpful and i recieved a response very quickly. We haven't travelled yet but if today is any indication, i know orbitz will take care of me. More...
    (Travel)
    slocke's Picture   slocke    0 Comments   Add a Comment

  • Good job!


     
    I recently booked a business trip on Orbitz, and the only ticket I could get at the last minute was non-refundable. Sadly, due to the Iceland volcano, my ticket was cancelled by the airline. Though normally I would take the Orbitz credit toward my next vacation, I had to pay the company back. Orbitz gave me a full refund minus the $10 booking fee. It took about 2 minutes on online chat. Good job, Orbitz, and thanks! More...
    (Airline)
    godanny's Picture   godanny    0 Comments   Add a Comment

  • I love Orbitz


     
    I saw that someone had posted a negative review of Orbitz. com. I have to say that I use them several times a year and have found them incredible. A year ago, they went to bat for me for two days when an airline divided our flying group to Mexico so that we had to drive back half a day later and pick up our other half. Orbitz spent a grueling amount of time on this; though we didn't get our seats changed, the airline knew who we were each time we checked in for a leg of the flight and finally offered part of our party a free night and flight if we wanted to wait for the rest of the... More...
    (Airline)
    jgabert's Picture   jgabert    0 Comments   Add a Comment

  • Price


     
    Good work Orbitz.com on providing some special and prices that I just could not find anywhere else. Your customer service when their is a problem is very good and i appreciate that you seem to care about customers more then some travel sites that i have used. Your prices are always better also. Thanks for doing a nice job with travel offers. More...
    (Airline)
    seth's Picture   seth    0 Comments   Add a Comment


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