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Orbitz.com Complaint - Charged credit card without booking booking the ticket online
Orbitz.com Complaint

Orbitz.com Complaint

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Charged credit card without booking booking the ticket online


I tried to book my ticket through orbitz website on on the flight, Airtran airways. When i clicked on submit, the website said "sorry for the inconvenience, there's a problem in the server", yet they charged my credit card with the Orbitz booking fee as well... Can i have my money back please and have some better reply messages


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Comments


Orbitzgal1 says: (6 years ago)
 0
Hi Sankarbala123,

My name is Lynne, and I am part of the Orbitz Customer Relations Team. If you will please email us at socialnetwork@orbitz.com and include the travel details from your search (name of traveler, date, time/flight, and Orbitz email member address), as well as the date of your search, we’ll be able to investigate this issue further.

Please know, for billing issues, we advise Orbitz Customer Service be contacted immediately. Orbitz Customer Service is available 24Hours per day at 888.656.4546 or 001.312.416.0018.

Thank you for your patience, and we look forward to hearing from you.

Sincerely,

Lynne
Orbitz Customer Relations
Chicago, IL






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