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Orbitz.com Complaint - False advertising - Orbitz customer service
Orbitz.com Complaint

Orbitz.com Complaint

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False advertising - Orbitz customer service


I purchased tickets online and I got a "thank you" for my purchase, but no confirmation. I contacted Orbitz customer service and found put that just as I purchased it the price went up $50! Seemed like a convenient coincident for them....or false advertising...??? Anyway, they didn't even offer some kind of refund or anything for the unfortunate incident and it taking an hour to get it all worked out and purchase new tickets at the higher price. If they are known for good customer service then I would expect some sort of refund or something.
Never to use the site again!
Margaret


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