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Orbitz.com Complaint - Horrible customer service! - Orbtiz.com
Orbitz.com Complaint

Orbitz.com Complaint


Horrible customer service! - Orbtiz.com

Today I called orbitz to asked why my friends and I's seats did not save upon booking (now none of us are sitting together). They did not have an answer. I also noticed that my maiden name was printed on the ticket. I've been married for 7 years! When booking this flight I went into my account and CHANGED MY NAMED TO MY MARRIED NAME. It obviously did not save and auto filled in all my information when booking. So now I HAVE TO PAY a fee of $55 to change it. When it was orbitz website that did not savee the information. I WILL NEVER EVER EVER book with Orbitz again after that "customer support" call. I advise you don't either.

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