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Orbitz.com Complaint - Medical emergency and no credit!
Orbitz.com Complaint

Orbitz.com Complaint

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Medical emergency and no credit!


I had to miss my flight due to a medical emergency and was told I could receive a two credits for both Spirit and Virgin Airlines. I have been calling for 2 months back and forth with all these companies and no one can help me. Supervisor Samantha of Orbitz told me to call june 8th to use my credit for Spirit, and come to find out she gave me the wrong information and now I cannot get my credit I was promised. To top it off they say they cannot help me. Never will I book with Orbitz again and definitely will not let my family.


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Comments


Shyso26 says: (5 years ago)
 0
I Went through the samething never Again



Orbitzgal1 says: (5 years ago)
 0
Hi, Vgomez1590,
This is Robert, and I am part of the Orbitz Customer Relations team. I am sorry for the disservice from Orbitz. Please forward the Orbitz Record Locator to us at socialnetwork@orbitz.com. Please use my name in the subject line, so that I can investigate further.
Thank you for your patience, I look forward to hearing from you.
Sincerely,
Robert Woyach
Orbitz Customer Relations






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