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Orbitz.com Complaint - Misleading pricing
Orbitz.com Complaint

Orbitz.com Complaint

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Misleading pricing


I am looking to purchase tickets to India for travel in mid-December. I have been looking on Orbitz for some time. They have been showing the flight prices at 999.26 (return) for the dates I am looking at. I have been trying to purchase these tickets for the last 7 days. First the site was showing there were 4 tickets left at this price (on Nov 3). Today I can see the same tickets for the same price and it says there are 2 tickets left at this price. However if I go to purchase, there is a mysterious 'error' and it kicks me back to the Orbitz home page. This is happening for a few days now. Previously when I was trying to purchase it, it gave a message saying that the said price was no longer available and said that I can purchase the same flights, same class (economy) for $2600.
I think that the site is not completely transparent in terms of its pricing! How is it that the site is showing tickets available, yet I cannot purchase it?


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Comments


Orbitzgal1 says: (4 years ago)
 0
Hi,

My name is Sarah, and I am part of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at socialnetwork@orbitz.com and enter my name in the subject line, so that I can investigate further.

Thank you for your patience, and I look forward to hearing back from you.

Sincerely,

Sarah
Orbitz Customer Relations
Chicago, IL






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