Orbitz.com Complaint
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NOT confirmed, BUT charged - PBORB9402437414
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I booked flights to Honolulu in Orbitz.com . But, when I called Hawaiian Airlines, they said my tickets were NOT confirmed. I don't understand why Orbitz charged me the fees even there wasn't an available ticket. Orbitz is going to ruin my honeymoon. I really want to get a refund.
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Review Rating: 1 out of 5
Reviewed By: cahncho
Company: Orbitz.com
Product: PBORB9402437414
Date Added: 1 month ago
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My name is Sarah, and I am part of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at socialnetwork@orbitz.com and enter my name in the subject line, so that I can investigate further.
Thank you for your patience, and I look forward to hearing back from you.
Sincerely,
Sarah
Orbitz Customer Relations
Chicago, IL