Orbitz.com Complaint
Reviewed by
Never ORBITZ - AIRLINE TICKETS
This review has been resolved or replied to by this company.
Due to a medical emergency (my husband was diagnosed with cancer and needed a stem cell transplant, so couldn't travel), we needed to cancel the round trip flight to HI that was scheduled for the next month. Orbitz said we could cancel our round trip flight to Hawaii, and we would have until the end of Aug. to book a new flight using the credit from the cancelled flight. I believed them, BUT Of course, like everyone else on this web site is saying, Orbitz is dishonest, they waste your time by putting you on hold for ever, and they blame the airline co. not themselves for failing to honor their word. I called on Aug. 31st when we got the O.K. from the oncologist for my husband to travel, and Orbitiz said, after many, many, calls,to orbitz "you had to call by Aug. 30th, not the 31st..Too Late" So I was out the credit of $796.40/ticket. NEVER USE ORBITZ, buy your tickets directly from the airlines, the AIRLINE WILL WORK WITH YOU IF YOU BUY THE TICKETS directly FROM THEM, NO ONE WORKS FOR YOU IF YOU BUY THEM FROM ORBITZ!!
The Final response I got from erd@ orbitz.com (Lauren the Supervisor Orbitz Worldwide) was
"I understand you want to book a new flight using the credit from a cancelled trip.
However, we are not in the position to extend the validity of the credit"
The Final response I got from erd@ orbitz.com (Lauren the Supervisor Orbitz Worldwide) was
"I understand you want to book a new flight using the credit from a cancelled trip.
However, we are not in the position to extend the validity of the credit"
Is this your Business? Claim Your Business Free and reply to this customer
CONTACT THIS BUSINESS
|
BUSINESSES REPLY HERE
|
Comments
Share This Review:
Link to this review, copy and paste the code below to your website or blog
More Orbitz.com reviews
- Orbitz Hotel Reservation
- Booked a car rental
- Booked airline reservations using Orbitz from Boston to BWI - Absolute Failure
- BAD COSTUMER SERVICE
- Orbitz Cancellation Policy
- The worst travel agency ....Orbitz.com
- Just say NO to Orbitz - The WORST Customer Services, Hidden Fees, and just plain BS
- Orbitz Does Not Honor Posted Low Price Guarantee
- Worst Website and Customer service ever
- Dissatisfied customers - Orbitz
- Refunds and extra fees
- Orbitz a very unfriendly customer service company
- Canceled our tickets to France
- Placed an order with Orbitz, then they changed my schedule on their own highest profit without...
- Orbitz does a half assed job!
- Very Disappointed
More
Similar reviews
- NEVER USE ORBITZ
- ORBITZ.COM
- Misleading Price
- Orbitz does a half assed job!
- Orbitz
- Dissatisfied customers - Orbitz
- Orbitz complaint
- Oribitz is a rip off
- Good job!
- Orbitz.com hotel
- ORBITZ CHARGES SERVICE FEES
- Disaster
- Orbitz Price Assurance is a Scam
- Orbitz Sucks!!!!
- Overcharged
- NOT confirmed, BUT charged
More
How It Works
COMPLAINTS RESOLVED
We are the online leader in free replies to your customer service reviews, complaints and questions from thousands of partner Businesses of all sizes that use our site to answer you.Put MeasuredUp to work
CONSUMERS - How it works BUSINESSES - How it works
IPHONE PHOTO APP - Free "Measured up provides a great service in helping get conflicts
resolved with companies. It is great to have somewhere to turn when
you aren't getting anywhere directly with the company. Thanks measured
up! You made it easy to solve my complaint"
Danielle M
MeasuredUp Success Stories
Activity
Details
Review Rating: 1 out of 5
Reviewed By: helpplease
Company: Orbitz.com
Product: AIRLINE TICKETS
Date Added: 7 months ago
[Top]
Furl
Netscape
Spurl
Technorati
YahooMyWeb
Ma.gnolia
sk*rt
NewsVine
Reddit
Slashdot
Windows Live