Orbitz.com Complaint
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ORBITZ STEALING MY MONEY - AIRLINE TICKETS
I BOOKED 3 AIRLINE TICKETS WITH THEM, THE TOTAL COST IS $3398 AND WHAT HAPPENED IS I FOUND MY DAUGHTER STATED AS AN ADULT AND MY WIFE AS AN CHILD. I CALLED TO FIX THAT THEY SAID NO CANNOT FIXED!!
I CANCELED THE RESERVATION, AS OF THEIR POLICY THEY SHOULD GIVE ME CREDITS OF $3398 TO USE IT FOR ANOTHER RESERVATION BUT THEY DON'T AND AFTER I WASTING MORE THAN 3 HOURS WITH THEIR CUSTOMER SERVICE DEPT. FINALLY I GOT THAT:
I WILL LOOSE ABOUT $342.32 PER EACH TICKET WHICH IS TOTAL LOOSE OF $1026.96
"I CAN'T PAY $150 FOR EACH TICKET AND TAKE THE SAME TRIP AGAIN OR ANOTHER ONE BY THE $3398 AS OF THEIR POLICY STATED!!"
ALSO, I HAVE TO WAIT 60 DAYS TO RECEIVE MY MONEY WHICH MEANS I CAN'T TRAVEL TO MY COUNTRY NOW SINCE MY CREDIT WILL BACK AFTER 60 DAYS!!
(CHARGED ME THE SAME DAY BUT REFUND ME AFTER 60!!)
I CANCELED THE RESERVATION, AS OF THEIR POLICY THEY SHOULD GIVE ME CREDITS OF $3398 TO USE IT FOR ANOTHER RESERVATION BUT THEY DON'T AND AFTER I WASTING MORE THAN 3 HOURS WITH THEIR CUSTOMER SERVICE DEPT. FINALLY I GOT THAT:
I WILL LOOSE ABOUT $342.32 PER EACH TICKET WHICH IS TOTAL LOOSE OF $1026.96
"I CAN'T PAY $150 FOR EACH TICKET AND TAKE THE SAME TRIP AGAIN OR ANOTHER ONE BY THE $3398 AS OF THEIR POLICY STATED!!"
ALSO, I HAVE TO WAIT 60 DAYS TO RECEIVE MY MONEY WHICH MEANS I CAN'T TRAVEL TO MY COUNTRY NOW SINCE MY CREDIT WILL BACK AFTER 60 DAYS!!
(CHARGED ME THE SAME DAY BUT REFUND ME AFTER 60!!)
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Details
Review Rating: 1 out of 5
Reviewed By: AMEER
Company: Orbitz.com
Product: AIRLINE TICKETS
Date Added: 3 years ago
Company Location
CHICAGO
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