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Orbitz.com Complaint - Orbitz.com - AIRLINE TICKETS
Orbitz.com Complaint

Orbitz.com Complaint



So just a few days ago, I needed to buy two tickets to San Francisco (from NY). I found decently priced tickets on Orbitz and plugged in my name, credit card info, and all that good stuff. Then I hit 'enter' and get an error sign. It tells me that "due to high traveler demand, we cannot sell these to you at this (low) price. please try again." So I look up the new price and it's nearly $150 more. So I bought my tickets through travelocity.com (and got them for a very good price).

Two days later, I find out that my checking account has been overdrafted and I'm smacked with a $30.00 charge. I check my recent transactions and sure enough, Orbitz.com charged me over $600.00 for tickets I never purchased.

After calling customer service, they agreed that the charge was invalid and said it would be removed in 3-5 days.

But in any case, Orbitz.com is a hassle to deal with and they will charge your card multiple times. They also tell you tickets are a certain price, get you to fill out your information, and then raise the price and charge you anyways.

DON'T USE ORBITZ.COM. Save yourself the headache and money.

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