Orbitz.com Complaint
Reviewed by
Paying to cancel for no confirmation - Billing practices/website error
I recently attempted to book a flight through Orbitz. I never received the confirmation screen after trying to purchase the flight, nor did I receive a confirmation email. Since I had been having problems booking the flight and had no information that I did indeed have a ticket, I booked with another airline to ensure I had a ticket.
Then I saw Orbitz had charged my credit card. It's absurd that I should have to pay $125 airline cancellation fee plus $30 orbitz cancellation fee for something that was not my error. I've tried to call Orbitz twice but get lost in customer service.
Then I saw Orbitz had charged my credit card. It's absurd that I should have to pay $125 airline cancellation fee plus $30 orbitz cancellation fee for something that was not my error. I've tried to call Orbitz twice but get lost in customer service.
Is this your Business? Claim Your Business Free and reply to this customer
CONTACT THIS BUSINESS
|
BUSINESSES REPLY HERE
|
Comments
0 Hi irritatedorbitzer,
My name is Lynne. I'm a member of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at socialnetwork@orbitz.com and enter my name in the subject line, so that I can investigate further.
Thank you for your patience, and I look forward to hearing back from you.
Sincerely,
Lynne
Orbitz Customer Relations
My name is Lynne. I'm a member of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at socialnetwork@orbitz.com and enter my name in the subject line, so that I can investigate further.
Thank you for your patience, and I look forward to hearing back from you.
Sincerely,
Lynne
Orbitz Customer Relations
Share This Review:
Link to this review, copy and paste the code below to your website or blog
More Orbitz.com reviews
- I have spent over $3,000 this...
- In april 2007 I contracted via...
- Horrible Customer Support
- Disaster
- ALWAYS BOOK YOURSELF
- Orbitz
- Terrible experience
- Ticket printing error
- bad customer service
- ORBITZ STEALING MY MONEY
- NEVER again!
- No Help, No way
- Orbitz.com false adverstisement
- Orbitz Horrible Customer Service
- orbitz billing practices
- fradulent credit card billing
More
Similar reviews
- Dish Network I was using their...
- Fake Fares
- Horrible
- The worst!
- Misinformation from Customer Service
- A Company From HELL
- Horrible Company
- How to cancel
- beautycream
- Cancellation of account
- Cancellation Policy
- Stub Hub
- im paying for a phone i cant use
- Crap Service
- sorry
- Customer Services is Awful!
More
How It Works
COMPLAINTS RESOLVED
We are the online leader in free replies to your customer service reviews, complaints and questions from thousands of partner Businesses of all sizes that use our site to answer you.Put MeasuredUp to work
CONSUMERS - How it works BUSINESSES - How it works
IPHONE PHOTO APP - Free "I had a problem with my local Home Depot based on a discount I thought I was owed and a Home Depot employee read my review and responded to me directly with a resolution." Chris J.
MeasuredUp Success Stories
Activity
Details
Review Rating: 1 out of 5
Reviewed By: irritatedorbitzer
Company: Orbitz.com
Product: Billing practices/website error
Date Added: 5 months ago
[Top]
Furl
Netscape
Spurl
Technorati
YahooMyWeb
Ma.gnolia
sk*rt
NewsVine
Reddit
Slashdot
Windows Live
My name is Lynne and I'm a member of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at socialnetwork@orbitz.com and enter my name in the subject line, so that I can investigate further.
Thank you for your patience, and I look forward to hearing back from you.
Sincerely,
Lynne
Orbitz Customer Relations