Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Orbitz.com Complaint - Worst travel Day - Bad experience with Orbitz
Orbitz.com Complaint

Orbitz.com Complaint

ADVERTISEMENT

Worst travel Day - Bad experience with Orbitz


So i booked 2 flights through orbitz one for my Grandma and one for my self.. this is where things get sticky, my grandma was heading to a surgery in Jamaica and i was travelling from Orlando via Miami to meet here in Jamaica. Now i got to Miami a little after 7am and was in constant contact with my mom who accompanied my Gma to the airport until i got the call that her ticket was cancelled..i then called orbitz and was on the phone for over 2 hours until they realized that the the booking agent (Jay) sent me a confirmation email of a flight before confirming that he did book the flight on his end, after 2hr the supervisor told me i would get a credit to which i assured him this was past that and i would like a refund, after being transferred to corporate to Edgar i was hung up on in less that a minute with no call back. After 20min i took this time to call and cxl the hotel and was charged $185 bear in mind my flight was $417 and my Gma's flight was $857, after cxling the hotel i called back Orbitz and spoke to another Supervisor her name was (And) and i must admit she was sweet and understanding and after being on hold for most of the hour and a half on the line i got refunded the $857 for my Gmas flight but i still lost $1017.00 for the Hotel and my flight (185+417) in addition to the cost of booking a flight now from Miami back home to orlando which was another $415 i was on Miami airport from after 7am to 430 pm a day wasted a well needed surgery cancelled and a lost of money so yes i did get back a refund for one flight but still lost over a thousand and more with the second flight ,hotel and rebooking to get home....


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Orbitz.com
SUBMIT a ticket
for Orbitz.com
WATCH videos
for Orbitz.com
More Orbitz.com Reviews and Complaints MORE reviews and complaints
for Orbitz.com

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Orbitz.com reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team