Orbitz.com Complaint

Orbitz.com Complaint

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cancellation policy.


I flew to Seattle for a family emergency. I booked a three day stay at Seatac Value Inn. This hotel was 12 miles away from the airport, and 40 miles away from the hospital. The hotel refused to cancel my reservation and charged me for three days. It may have made sense to charge me for one night, but is ridiculous that I had to pay for three nights on a hotel I didn't even use. Multiple calls to Orbitz have done nothing to help with this issue. Beware booking on Orbitz.


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