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Orbitz.com Complaint - cheap tickets and orbitz scam people - Orbitz Travel Service
Orbitz.com Complaint

Orbitz.com Complaint

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cheap tickets and orbitz scam people - Orbitz Travel Service


This review has been resolved or replied to by this company.
we booked a trip online with Cheap Tickets for $2916, ended up calling customer service to help, the trip then became over $3200, when i questioned why the price went up i was given the run about how Cheap Tickets and Orbitz were sister companies. I told the man i wanted to cancel the whole thing that was just (during that 1 hr call) $300 more was not what i had planned for. they refused to meet the quoted original price of $2916, which i could still do myself online. He then transferred me to customer service where i was then told they were going to charge me $25 to cx! in the end they waived the stupid cx fee, seriously this was in a span of 1 hr on the phone the entire time with them, not like we booked, waited a few day, then cx. the next morning i checked my credit card to see the activity, it was then i added the charges they put on my card and they totaled over $4000!! I feel i was scammed, i will never ever use them again and i will NEVER recommend either cheap tickets or orbits to anyone friend or foe, Shame on them!


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Comments


Orbitzgal1 says: (4 years ago)
 0
Hi,

My name is Sarah, and I am part of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at socialnetwork@orbitz.com and enter my name in the subject line, so that I can investigate further.

Thank you for your patience, and I look forward to hearing back from you.

Sincerely,

Sarah
Orbitz Customer Relations
Chicago, IL






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