Orbitz.com Complaint
Reviewed by
orbitx is crap
Yesterday I spent about 20 minutes filling in all the info for five, $274.00, round-trip tickets from Dallas, Texas to Orlando, Florida. We were to leave Dallas about 7:05 am on May 15, 2011 and return from Orlando about 3:00 pm on May 22, 2011. I pressed the button for the final payment and got some message saying Orbitz.com was not going to do the transaction—not going to sell me the tickets for $274.00 each. I spoke with a supervisor, no better luck.
I called customer service and was told the price changed?!!!?. Come on. I was told a ticket was $274. The customer service guy would be glad to sell me the same tickets for about $385.00 each---really?!?--no thanks.
I then went to Travelocity.com and bought tickets for $319.00, not as good as $274.00, but much better than your $385.00 offer.
This is called “bate and switch” and is illegal.
Of course I will never use Orbitz.com again.
I called customer service and was told the price changed?!!!?. Come on. I was told a ticket was $274. The customer service guy would be glad to sell me the same tickets for about $385.00 each---really?!?--no thanks.
I then went to Travelocity.com and bought tickets for $319.00, not as good as $274.00, but much better than your $385.00 offer.
This is called “bate and switch” and is illegal.
Of course I will never use Orbitz.com again.
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