Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Orbitz.com Complaint - orbitz package vacation
Orbitz.com Complaint

Orbitz.com Complaint


orbitz package vacation

I have used orbitz often enough and this is my last time at this point. The customer service is lacking, they simply do not have the ability to assist you after you pay and book your flight. On top of this, they offer the updated text options that is supposed to give you updates on your upcoming flight. What a joke. It texted me that my flight was on time. I arrived at the airport to find out that my flight was in fact delayed for 4 hrs!! My hotel check-in time was noted as 3pm on my orbitz itinerary. When I arrived, the hotel told me they had a 4pm check-in. When I showed them my orbitz email showing 3pm, they said orbitz was wrong. IF you want booking system that doesn't give you any better discounts than going directly to the airlines, gives me misinformation on your flight arrival and hotel check-in time, and then passes the responsibility for corrections to the other companies when you seek some help...then for sure use ORBITz. I could've done better by myself. The most irritating point of all is that you don't even get any sincere customer service.

Share This Review:


Is this your Business? Claim Your Business Free and reply to this customer


Post a reply for this review COMMENT
WRITE to Orbitz.com
SUBMIT a ticket
for Orbitz.com
WATCH videos
for Orbitz.com
More Orbitz.com Reviews and Complaints MORE reviews and complaints
for Orbitz.com


Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation



login with Facebook and share your reviews

More Orbitz.com reviews

Similar reviews


Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team