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Orbitz.com Complaint - poor agents and very bad service - Orbitz customer service
Orbitz.com Complaint

Orbitz.com Complaint

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poor agents and very bad service - Orbitz customer service


I needed to change my daughter's return flight. I had to call several times, I was put on hold and then phone was disconnected. The agents are not knowledgable, one transfered me to his supervisor who was even more clueless than him.


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Comments


Orbitzgal1 says: (5 years ago)
 0
Hi Esfahale,

My name is Lynne and I’m a member of the Orbitz Customer Relations Team. I’m sorry you’ve had such a difficult experience. As we replied via Facebook, we’d like to investigate further.

Please do email us at socialnetwork@orbitz.com, and provide your Orbitz confirmation# so we can look into this issue. Please understand, without your specific reservation details we cannot assist.

Thank you for reaching out. We look forward to receiving your information.

Sincerely,
Orbitz Customer Relations
Chicago, IL





Orbitzgal1 says: (5 years ago)
 0
Hi Esfahale ,

My name is Lynne and I’m a member of the Orbitz Customer Relations Team. I’m sorry you’ve had such a difficult experience. As we replied via Facebook, we’d like to investigate further.

Please do email us at socialnetwork@orbitz.com, and provide your Orbitz confirmation# so we can look into this issue. Please understand, without your specific reservation details we cannot assist.

Thank you for reaching out. We look forward to receiving your information.

Sincerely,
Orbitz Customer Relations
Chicago, IL






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