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Orbitz.com Support Ticket - Fraudulent Car Rental

Orbitz.com Support Ticket

Fraudulent Car Rental - Car Reservation

Created By: patricia122's Picture patricia122 Last Reply: patricia122's Picture patricia122
Priority Level: [Low] Status: [Open]
Created: 9 years ago Last Updated: 9 years ago
Department: N/A Replies: 0
Product: Car Reservation

I made A Car Reservation through Orbitz.com with National Car Rental for Santo Domingo, DR. 04.02.2010-04.05.2010

Reservation # 954407131COUNT.
The total Price for the compact Car was 23$ per Day. When i tried to pick up the Car at the National Station in Santo Domingo, i was forced to purchase an additional Insurance what Resulted in paying exactly twice as much as confirmed by e-mail. I had to pay 46$ per Day in state of 23$. After calling Orbitz costumer Service, i was informed that this additional Payment is mandatory and i have to pay or cancel my Reservation. This happened to me know for the third time in 2 years, what clearly states that this is Orbitz and National Policy.


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