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Orbitz.com Support Ticket - charged me twice

Orbitz.com Support Ticket

charged me twice - Billing practices/website error

Created By: mikag05's Picture mikag05 Last Reply: mikag05's Picture mikag05
Priority Level: [High] Status: [Open]
Created: 6 years ago Last Updated: 6 years ago
Department: General Replies: 0
Product: Billing practices/website error

I tried to book a package deal through orbitz and was charge twice so my bank declined it. Now they are holding 575 for 7-10 days and i won't be able to go on my trip. Never ever use this service they are not willing to help me do anything all i want Is for the money to be used as a credit so i can rebook my trip. Customer service was terrible and they are not admitting they charge me twice. My bank said if they would send them a fax saying they r refunding the money my bank will release the hold but spirit or orbit won't even do that. This company is full of bs!!!!!


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