Orbitz.com Complaint
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orbitz worst cuatomer service ever - Orbitz customer service
I bought two tickets to Madrid with Orbitz, even though they charge for the two they only book ONE with the airline. I realized that when I tried to look my bookings in the airline site. After HOURS on hold and several calls for three days, they "solve" the problem. In the middle of my trip I checked the return flights and they made the same mistake! I had to hire a virtual aassistant to help me solve my problem. orbitz response a $99 discount coupon! ORBITZ NEVER ever again.
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Review Rating: 1 out of 5
Reviewed By: Rebebasa
Company: Orbitz.com
Product: Orbitz customer service
Date Added: 9 years ago
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This is Robert, and I am part of the Orbitz Customer Relations team. We want to learn more about your experience so that we can address the issue. Please email us at socialnetwork@orbitz.com. Please use my name in the subject line, so that I can investigate further.
Thank you for your patience, I look forward to hearing from you.
Sincerely,
Robert Woyach
Orbitz Customer Relations