Orbitz.com Complaint
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Orbitz sold me the wrong reservation WATCH OUT - Orbitz.com
IF YOU USE ORBITZ, GOOD LUCK!
So here is the deal, I have no motive here other than I am upset with Orbitz and want to let people know what they did to me. Insurance will not cover a mistake Orbitz makes on your reservation. I purchased it for my trip. I booked a flight from the 14th of April and return on the 18th. I completed the purchase and got the itinerary details as usual in email. (I have been a customer for 15 years). Well lo and behold my return flight was set for the 21st. What?? I called them about this and they basically refused to accept any responsibility for it. I know the dates I placed in their search engine. WATCH OUT. If you still use them after reading this be careful they might send you a ticket you did not purchase. I will never use them again as they cost me about $300 extra dollars to get home. And yes I purchased my ticket with the airline directly.
So here is the deal, I have no motive here other than I am upset with Orbitz and want to let people know what they did to me. Insurance will not cover a mistake Orbitz makes on your reservation. I purchased it for my trip. I booked a flight from the 14th of April and return on the 18th. I completed the purchase and got the itinerary details as usual in email. (I have been a customer for 15 years). Well lo and behold my return flight was set for the 21st. What?? I called them about this and they basically refused to accept any responsibility for it. I know the dates I placed in their search engine. WATCH OUT. If you still use them after reading this be careful they might send you a ticket you did not purchase. I will never use them again as they cost me about $300 extra dollars to get home. And yes I purchased my ticket with the airline directly.
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Review Rating: 1 out of 5
Reviewed By: northwind72000
Company: Orbitz.com
Product: Orbitz.com
Date Added: 9 years ago
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