Orbitz.com Complaint
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Dreadful experience with Orbitz, NEVER again!
Will never book again with Orbitz. Their customer relations department did not respond to even one of the three emails I sent over a six day period. Ground transportation was not included in our All-inclusive vacation, so it was not all-inclusive and I queried Orbitz about this. Discourteous not to respond. Will deal with a reputable company next time I spend my thousands of dollars!!
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This is Robert, and I am part of the Orbitz Customer Relations team. We want to learn more about your experience so that we can address the issue. Please email us at socialnetwork@orbitz.com. Please use my name in the subject line, so that I can investigate further.
Thank you for your patience, I look forward to hearing from you.
Sincerely,
Robert Woyach
Orbitz Customer Relations